After a restart of the Altiris Services or the Altiris Server some machines refuse to reconnect.

They are shown in the Computers Tree with the Inactive state icon:

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The fastest way to resolve this is to restart the “Altiris Deployment Agent” service.

I wrote a little commandline tool to make this easy for myself, it’s called AClientFix.

If you don’t specify any parameters it will restart the services on the local machine. If you specify a Computername as parameter it will restart the services of a remote machine (admin rights needed of course).

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AClientFix (6865 downloads)